Solution kit

City operations assistant kit

A guided setup for resident support and operations assistants that need transit, civic, place, and environment signals in one flow.

Who this is for

City service teams, mobility product teams, and AI assistant builders supporting trip planning, service discovery, and operational awareness in covered metros.

Families used

  • /v1/transit/* for route-level mobility context.
  • /v1/civic/* for public-facing service points and civic records.
  • /v1/environment/* for alert and condition context.
  • /v1/places/* for nearby amenities and destination context.

Guided setup path

  1. Use /v1/agent/context/{region_id} to bootstrap region-level planning context.
  2. Connect transit and civic queries for the same user intent.
  3. Layer environment alerts and places lookup as optional context blocks.
  4. Publish assistant responses with explicit source and confidence boundaries.

Recommended companion guides: Transit assistant, Civic lookup, and Environment-aware agent.

Limits and caveats

  • SmartAPIs context is informational support. It is not emergency dispatch, medical, legal, or safety advice.
  • Assistant quality depends on your prompt and response controls; SmartAPIs does not auto-authorize downstream actions.
  • Keep user messaging conservative when combining multiple families with different freshness cadences.